Once the proofs required are validated (Proof of ID and Selfie with the ID used at thesubscription next to you), a MyPocket card will be sent to your address within two weeks.
Upon receipt of the card, you’ll have to enter your number CHID available on the back of the MyPocket card. The CHID has a combination of 12 digits, starting by 20000xxxxxxx.
The code entry must be done in the app, in the tab “Card”. You should then click on “Activate my card”. Once that action is done, your account will be definitively validated, and you’ll be able to access to all the MyPocket features.
In case of doubt on the address or in case of the non-receipt of the card, a proof of address dated within the last 3 months might be required. The validation of your account will be suspended until we receive the proof of address. You’ll find below the list of documents accepted as a proof of address:
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